FAQs

How long does the shipment take?

We have cooperation with

  • YunExpress
  • Yanwen
  • Cainiao

For the last-mile delivery is handled by FedEx, USPS, UPS, DHL, DPD, Royal Mail, etc.

The average delivery time from shipment to arrival in Europe and America typically ranges from 3 to 8 business days.

If you need delivery times for different countries，please contact us for details

Do you have your own factory?

Yes, we have our own jewelry factory, and we also cooperate with over 1000+ source factories in China.

we strictly control inventory and quality, ensuring that your customers receive high-quality products in a timely manner.

How should I place an order with you? Do you have an automated system?

we have integrated with 3 automatic management system:

  • DSers
  • dianxiaomi
  • AliExpress

If you use Shopify, WooCommerce, or Wix to build your website for sales, you can fulfill orders through DSers.

If you are selling on other platforms, you can fulfill orders through dianxiaomi.

If you prefer to fulfill orders through AliExpress, we also have corresponding stores

What payment methods can I use for payment？

  • PayPal
  • Credit Card
  • Bank Transfer

You can choose the payment method that you prefer.

Can you provide customization upgrades for my products？

Yes, we offer special product services, including ：

  • customized jewelry
  • customized packaging
  • customized stickers with your store logo
  • thank-you cards
  • other customized products

If you need customization, please contact us for more details

What is your after-sales policy?

In case you receive damaged items, incorrect sizes, or encounter issues such as lost parcels, missing items, or failed deliveries, please contact our customer support team immediately. We will arrange replacements or refunds according to your preference.

For detailed policies, please refer to our after-sales policy.

Can I place a trial order first to assess the product quality and logistics efficiency?

Absolutely!

In addition, we also provide quality inspection video and packaging video shooting services for first-time dropshippers.

G-Square warmly welcomes every dropshipper to experience our services!

Why choose G-Square

cooperate with over 1000+ source factories in China.

Affordable products with good quality

3-8 business days express delivery for European and American

1 on 1 VIP support

special product services, including ：

  • customized jewelry
  • customized packaging
  • customized stickers with your store logo
  • thank-you cards
  • other customized products

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